RETURN POLICY

Thank you for shopping with us. 

If you need to make a return or exchange, you're welcome to do so within 14 days from the date of delivery.

To start a return, please contact support@magapancakes.com to receive a Returned Goods Authorization number (RGA).  The RGA must clearly be marked on all returns, and RGA's expire 30 days after the date of issuance. Once the RGA expires, Seller will not accept returns. Unauthorized returns will be refused.

All returned items must be sent back to us unopened, unused and in their original condition. All returns will be subject to a restocking fee.  We reserve the right to refuse a refund or exchange. Please note if it has been over 14 days from the date of delivery, we are unable to accept your return. Shipping fees are non-refundable. 

Order cancellations prior to shipment will be refunded less any initial transaction fees.

We will refund items if they are damaged when received.  Please send a picture of the item to support@magapancakes.com, and our support team will get back to you within 2 working days.